What Our FAQ Actually Covers
Most FAQ pages bury the answers you actually need. We've organized ours around the questions we hear most from people setting up their accounts for the first time. You'll find concrete steps here — how to connect your PayPal or Venmo, what happens when you load a Play+ prepaid card, how identity verification works, and what determines whether you can access the
lobby in your state. Access and eligibility depend on local law and the states where we're permitted to operate, so we explain that clearly rather than leaving you guessing. If a question isn't covered below, our live chat team can pick it up directly. We also address how sports betting categories like NFL parlay markets and player props show up in your
account versus the casino side of the lobby. Short answers backed by the actual process — that's what this page is for.
- PayPal
- Venmo
- Play+
- Live Chat Support